FAQ – Are you a student having trouble logging in to HeinOnline?


Are you trying to access HeinOnline from off-campus?

Most schools offer remote access to their online resources via a proxy server. If you are trying to access HeinOnline from off-campus, please sign into your school’s remote web portal and choose HeinOnline from the list of available resources from your school’s web page. HeinOnline does not have access to school-assigned usernames and passwords; for this information, you should contact a librarian at your school.

How do I access my school’s remote web portal?

Every school’s remote access is set up differently. Generally, if you navigate to your library’s web page, you will find a list of available online resources. If you select an online resource such as HeinOnline from this list, and you are off-campus, it will likely prompt you to log in to your school’s web portal. Should you require assistance locating the web portal log-in area, or have questions specific to your school’s remote access capabilities and policies, please contact a librarian at your school for assistance.

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