Important Notice Regarding Searching in HeinOnline

FAQ
Shannon Sabo

Please be advised that we are experiencing an intermittent searching problem in HeinOnline that is causing a very small percentage (less than 0.05%) of search queries to result in an error message.

We have made it our priority to correct this issue and will be working diligently until the problem has been resolved.

In the meantime, HeinOnline Support Representatives are available to assist you if your research is affected by this problem. Please e-mail holsupport@wshein.com, call (800) 277-6995, or chat with us.

We apologize for this inconvenience and will immediately advise when this issue has been resolved.

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