As most of you know, we released HeinOnline's updated interface on August 11, 2015. The feedback has been overwhelmingly positive, and we are now pleased to offer an updated Comprehensive User's Guide. This guide will help users learn the basics of how to navigate through the interface, search from the Welcome Page and from inside collections, and use the various tools available in HeinOnline.
We also recently released this Getting Started in HeinOnline quick reference guide, which is an excellent resource for users who need just a brief overview of how to access HeinOnline and basic searching and navigation. Both guides are available on the HeinOnline Help Page in the Training Guides section.
If you would like to set up a group training session for your staff or patrons, please fill out this Training Request Form, also available on our help page. Training is offered via WebEx Monday through Friday, from 8:30 a.m. until 4 p.m. Eastern Time. Our dedicated HeinOnline support team is also available to answer questions via e-mail, phone or live chat Monday through Friday, from 8:30 a.m. until 6 p.m. Eastern Time. Call (800) 277-6995 or click this link to instantly obtain assistance from our highly skilled support team!