Go on, Venn-t a Little: New Feature Added to HeinOnline!

Customer Suggestion, Exploring HeinOnline, What's New
Tara Hutchinson

Let’s be honest, research can be overwhelming and sometimes a little messy. Who hasn’t found themselves deep in a research session and inundated with piles of books, countless sticky notes, and ten million or so open browser tabs?

At HeinOnline, we want to do everything we can to streamline your research experience. Thanks to suggestions from Curtin University, Murdoch University, and The University of Notre Dame Australia, we are excited to introduce Venn Diagrams in beta format as a visual research aid.

Introducing the Feature


Venn Diagrams show all possible logical relations among a set of terms…

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Call Us, Maybe? New Feature Now Available Thanks to a Customer Suggestion!

Author Profile Pages, Customer Suggestion, MyHein, What's New
Lauren Mattiuzzo

The support team at HeinOnline is extremely receptive to feedback. Customers call us, chat us, and even tweet us with suggestions. Each suggestion is carefully looked at and evaluated. Raquel Gabriel, Professor & Director of the Law Library at CUNY School of Law, recently reached out to us on live chat and suggested that we add a direct link to an author’s profile page via their MyHein. We agreed that this would be a convenient shortcut, and within days this new feature was added! We’d like to thank Professor Gabriel for this constructive suggestion.

Author Profile Links

Authors who have enhanced their author profile page to include their email address and have also created a MyHein account using the same email address will now see a direct link to access their author profile page via the MyHein menu…

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The Evolution of A Customer Suggestion

Customer Suggestion, Enhancements, What's New
Shannon Furtak

From Live Chat to Interface Change

HeinOnline often uses icons to indicate tools or links to additional information and features. A few weeks ago, we received a live chat from HeinOnline user Nancy Tileston from the Alaska Court System’s law library.

Nancy questioned the use of a circled red R next to titles in various HeinOnline databases. She initially believed the R to mean ‘restricted,’ but in reality it represented a link to the title’s MARC Record.

We agreed with Nancy that the R was definitely misleading, which we hadn’t considered when initially implementing the icons last June…

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ScholarCheck Update and General Overview

Customer Suggestion, Exploring HeinOnline, ScholarCheck, What's New
Shannon Furtak

NEW: Refreshed Appearance

Thanks to a suggestion from a HeinOnline user, ScholarCheck statistics inside a document are no longer initially found in a pop-up box. The pop-up box blocked some text in the table of contents, and we agreed with the user that this information could be displayed more effectively. Check out ScholarCheck’s new appearance above any journal’s table of contents:

Color code:

  • Blue: cited by articles
  • Red: cited by cases
  • Green: cited by documents in the American Law Institute Library
  • Gold: number of times accessed

Click the ScholarCheck Box to display the number of articles and cases that cite the article being viewed…

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New Metric Added to Author Profile Pages

Author Profile Pages, Customer Suggestion, What's New
Shannon Furtak

Twitter Feedback Leads to New Metric

Professor Orin Kerr is one of the Law Journal Library‘s most popular authors and an avid user of Twitter. Recently, Professor Kerr sent us a direct message on Twitter with several points of feedback on HeinOnline’s Author Profile Pages. He offered the suggestion to add a new metric: average number of citations per article. This new metric counts the cumulative number of times this author’s articles have been cited by other articles, then divides this number by this author’s total number of articles written, to calculate the average number of citations per article.

The new metric is not factored into an author’s overall ScholarCheck ranking analysis…

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Hot Off the Press: New HeinOnline Search Option

Customer Suggestion, Enhancements, Searching, What's New
Shannon Furtak

HeinOnline “F T W/”

HeinOnline takes user feedback very seriously. Whenever possible, we implement suggestions we receive. Recently, HeinOnline user @legalkm tweeted about proximity searching:

We immediately looked into whether we could add “w/#” search syntax for proximity searching to HeinOnline’s capabilities, because we don’t like to see sad faces in the same tweet as a reference to HeinOnline…

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Out with the Old, in with the Bold

Customer Suggestion, Enhancements, Searching, What's New
Lauren Mattiuzzo

We significantly enhanced HeinOnline’s interface a few years ago, and we continue to make improvements in order to provide our customers with a stellar research experience! We have recently changed our matching text to bold as a result of a suggestion from an employee here at the Hein Company. Read below to find out more about this enhancement, as well as a few helpful searching tips.

Bolder and Better

Let’s take a look at this new enhancement, which is easier on the eyes! Start by constructing a search in HeinOnline…

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NEW Citation Format: McGill Guide!

Citations, Customer Suggestion, What's New
Lauren Mattiuzzo

Have you heard about the latest citation format addition to the Law Journal Library? Users can now access the Canadian Guide to Uniform Legal Citation, otherwise known as the McGill Guide! We’d like to thank Vicki Leung from the University of Windsor for suggesting this idea. As you can see, this was exciting news for our Canadian friends!

How To Locate The McGill Guide Citation

Let’s begin by constructing a search in the Law Journal Library

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HeinOnline Never Sleeps

Customer Suggestion, Exploring HeinOnline, What's New
Lauren Mattiuzzo

For the past few months we have been working diligently to add new features to enhance your HeinOnline experience. We’ve been busy implementing customer suggestions and incorporating new ideas. Let’s review what’s new!

New Features in HeinOnline

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NEW: Similar Article Email Alerts for Author Profile Pages!

Author Profile Pages, Customer Suggestion, What's New
Lauren Mattiuzzo

We have enhanced our Author Profile Pages yet again with the help of machine learning and natural language processing tools! Users can now receive email alerts when articles are added to HeinOnline that are similar to those written by a specific author. Authors who write on particular subjects will love this feature! We would like to thank Mary Whisner, from the University of Washington School of Law, for this suggestion!

How to Set Up an Email Alert

To find an author profile page, use the Advanced Search option found on the Law Journal Library homepage…

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