New HeinOnline Knowledge Base

Enhancements, Functionality, HeinOnline Support, Training, What's New
Bonnie Hein

We have been diligently working to develop our new HeinOnline Knowledge Base and are excited to announce that it is now available!

Click the Help drop-down menu located in the top right corner of any page in HeinOnline to select the new Knowledge Base, which is also available at

The Knowledge Base is now full-text searchable, and each article is categorized for easy browsing. Six popular categories appear on the Knowledge Base homepage, and others are accessible by clicking them from within search results:

As you enter your search terms, results will auto-fill as you type…

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NEW: HeinOnline Help Video Series Now Available!

Exploring HeinOnline, Navigating, Quimbee, Searching, Training, U.S. Congressional Documents, What's New
Shannon Furtak

HeinOnline is excited to announce a new help video series, created by the masterminds at Quimbee, which is now available on the HeinOnline YouTube channel!

About the HeinOnline Video Series

Several months ago, Quimbee approached the Hein Company with the idea to create a course for attorneys and students on the use of HeinOnline. After some initial collaboration, Quimbee took the information provided by HeinOnline’s support team and help page and ran with it, creating this incredible series of training videos. They have generously granted permission to feature this series on HeinOnline’s YouTube channel…

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HeinOnline Help Video Series

Exploring HeinOnline, Navigating, Searching, Training, What's New
Shannon Furtak

Although librarians are information superheroes, it's impossible to help everyone or be everywhere at the same time. In order to assist with the mission to spread knowledge, the HeinOnline support team has created several short videos to help all types of users with searching and navigating in the world's largest image-based legal research database. Below is a snapshot of some of the more recent help videos available.

1. What Is HeinOnline?

For new law students or associates who may not have had the opportunity to use HeinOnline before, this video explains the basics of what HeinOnline contains and how to use the database.

2. HeinOnline Welcome Page

Learn the different features and functions of the Welcome Page

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Get More from Your HeinOnline Subscription!

Exploring HeinOnline, HeinOnline, Searching, Tips and Tricks, Training, Training Guides
Shannon Furtak

HeinOnline has a wealth of resources available to help you with searching and navigating in the database. From a help page to live, personalized training sessions, we have what you need to get started using HeinOnline and to advance your legal research skills to the next level!

Our help page is a great place to get answers to frequently asked questions, download or view training guides, and watch helpful videos about HeinOnline's interface and tools.

This page is fully searchable and incorporates our blog

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New Video Available: Searching 101

Exploring HeinOnline, Functionality, Searching, Training, What's New
Shannon Furtak

We are on a mission to update our help guides and training videos in order to provide our users with an even better legal research experience! The latest video, Searching 101, is available both on the HeinOnline help page and below:

This five-minute tutorial will help users get started with searching in HeinOnline both from the Welcome Page and from inside a collection. It explains basic HeinOnline functionality,explores search tools and syntax, and then points users to helpful links to further their understanding.

Stay tuned for exciting announcements about some major new features that will be available with the November content release…

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New Video Available: Create an eTOC Alert

HeinOnline, HeinOnline Support, MyHein, Tips and Tricks, Training
Shannon Furtak

Would you like to be alerted as soon as new material for a title becomes available in HeinOnline? ElectronicTable of Contents (eTOC) Alerts are an easy way to manage your online collections, and they ensure that you will never miss a new issue of your selected titles. Alerts are sent to users as soon as content is uploaded to HeinOnline.

For a short video tutorial on how to set up eTOC alerts in HeinOnline, please see below or click this link!

Simply create a MyHein account and navigate to the desired title using the A-Z index from the top of a collection homepage:

You can also locate the title using the Catalog search option from the HeinOnline Welcome Page:

Click the title from either location…

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New Video Available: Printing and Downloading in HeinOnline

Enhancements, Printing/Downloading, Training, What's New
Shannon Furtak

As you know, HeinOnline released its updated interface in August. Since then, we have continued to enhance existing tools and add new features to improve our users' experience. Over the past two weeks, we've announced some awesome new features: first, the ability to e-mail a direct PDF link; last week, we blogged about updated print/download options, which include the ability to instantly download a PDF from HeinOnline.

We have also continued to update our help and training materials available on our help page. Check out our latest video on Printing & Downloading in HeinOnline below

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Now Available: Updated HeinOnline Comprehensive User's Guide

Training, Training Guides, What's New
Shannon Furtak

As most of you know, we released HeinOnline's updated interface on August 11, 2015. The feedback has been overwhelmingly positive, and we are now pleased to offer an updated Comprehensive User's Guide. This guide will help users learn the basics of how to navigate through the interface, search from the Welcome Page and from inside collections, and use the various tools available in HeinOnline.

We also recently released this Getting Started in HeinOnline quick reference guide, which is an excellent resource for users who need just a brief overview of how to access HeinOnline and basic searching and navigation…

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Dropbox: New Video and Troubleshooting Information

Dropbox, Training, What's New

New Video!

We have created a new training video on the use of the Dropbox application in HeinOnline:

Troubleshooting Dropbox

Users who access HeinOnline via a proxy server must provide the domain of the proxy to HeinOnline in order for the Dropbox application to function properly; Dropbox also suggests whitelisting all of its verified domains in the proxy's configuration.

Also, please note that we have received reports from EZProxy users that they are unable to use the Dropbox application in HeinOnline. We are working with OCLC on this problem, but because the problem appears to be specific to EZProxy…

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New Video Available: Citations on a Page

Navigating, Tips and Tricks, Training, What's New
Shannon Furtak

Using HeinOnline's ScholarCheck tool is like having an assistant helping with your legal research!  In the past year, we've made several enhancements to ScholarCheck. Check out how we've integrated the features of ScholarCheck into case law powered by Fastcase here. We've also added the ability to view the number of times an article has been viewed by other HeinOnline users in a rolling 12-month period, which we discuss in detail here. Check out this post about how we've added the ScholarCheck "cited by articles" analysis to Index to Foreign Legal PeriodicalsUsers can now view the cumulative number of times an author's articles have been cited by other articles next to the author's name in search results…

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