Customer Service Updates
Updated November 2025
Below you’ll find the most up-to-date information on subscription and continuation titles we manage on your behalf. If you have any questions about the details provided, please don’t hesitate to reach out to our team—we’re here to help.
Mailing/Returns Address
Please note that all correspondence/returns for William S. Hein & Co., Inc. should be directed to the following address:
William S. Hein & Co., Inc.
2350 North Forest Road
Getzville, NY 14068
Customer Service Web Portal
Access your institution’s claim follow-ups, invoices, statements, HeinOnline usage statistics, and subscription information through our convenient Customer Service Portal. For information on how to log into your account and navigate the portal, check out this Knowledge Base article.
Subscription & Continuation Title Updates
This information is up-to-date through 11/25/2025.
For Your Information
Title #00007471
Journal of Law, Economics and Policy
The publisher has advised that Volume 20 #2 was not released in print format. The online only version of this issue can be viewed via the following link: https://static1.squarespace.com/static/6233d0b9d24b954d519e5d62/t/6855a26f5a4f111184b2bd0b/1750442611155/JLEP+20.2+-+Final.pdf.
Title #00009906
National Jurist
The publisher has advised that Volume 34 #4 was not released in print format. The online only version of this issue can be viewed via the following link: https://bluetoad.com/publication/?i=844421.
NYP/Expected Due Dates
Title #01000215
Genocide Studies International
The publisher has advised that Volume 17 #1 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.
Title #00010827
Palestine Yearbook of International Law
The publisher has advised that Volume 26 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.
Title #00012297
Scandinavian Studies in Law
The publisher has advised that Volume 71 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.
Publication Changes
Title #00001352
Boston University Journal of Science & Technology Law
The publisher has advised that upon the completion of Volume 31 #2, the title will be available online only, free of charge. The online content can be viewed via the following link: https://www.bu.edu/jostl/archives/. If William S. Hein & Co., Inc. has billed you in advance for any material, a credit will be issued shortly.
Title #00001573
California Law Review
The publisher has advised that upon the completion of Volume 113 #6, the title will be available online only, free of charge. The online content can be viewed via the following link: https://www.californialawreview.org/. If William S. Hein & Co., Inc. has billed you in advance for any material, a credit will be issued shortly.
Title #00007501
Journal of Maritime Law and Commerce
The publisher has advised that beginning with Volume 53 the frequency has decreased from three issues per volume to two issues per volume.
Title #00012290
Saskatchewan Law Review
The publisher has advised that upon the completion of Volume 87 #2, the title will be available online only, free of charge. The online content can be viewed via the following link: https://sasklawreview.ca/. If William S. Hein & Co., Inc. has billed you in advance for any material, a credit will be issued shortly.
Invoices Received from Publishers
It has been brought to our attention that publishers are sending renewal invoices/notices directly to our customers instead of to Hein. While some of the notices can be legitimate invoices, others may be solicitations. We ask that if you receive any invoices/renewal notices from publishers, please send them along to our Customer Service team for handling. These notices can be mailed, emailed, or faxed to us.
Customer Service Department
William S. Hein & Co., Inc.
2350 North Forest Road
Getzville, NY 14068
Fax: 716-883-8100
customerservice@wshein.com
Invoices/Statements Sent from William S. Hein & Co., Inc
Just a friendly reminder that we can send your monthly statement, continuation invoices, and subscription invoices via email. If you aren’t already receiving them via email and would like to sign up for this service, please provide the information below to customerservice@wshein.com:
Account #:
Customer Name:
Contact Name:
Contact E-Mail Address:
Contact Phone #:
Get in Touch
Customer Service Department
William S. Hein & Co., Inc.
2350 North Forest Road
Getzville, NY 14068
+1 716-882-2600 (outside North America)
800-828-7571 (within North America)
Fax: 716-883-8100