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Customer Service Updates

Updated March 2026

Below you’ll find the most up-to-date information on subscription and continuation titles we manage on your behalf. If you have any questions about the details provided, please don’t hesitate to reach out to our team—we’re here to help.

Mailing/Returns Address
Please note that all correspondence/returns for William S. Hein & Co., Inc. should be directed to the following address:

William S. Hein & Co., Inc.
2350 North Forest Road
Getzville, NY 14068

Customer Service Web Portal

Access your institution’s claim follow-ups, invoices, statements, HeinOnline usage statistics, and subscription information through our convenient Customer Service Portal. For information on how to log into your account and navigate the portal, check out this Knowledge Base article.

Subscription & Continuation Title Updates

This information is up-to-date through 03/23/2026.

Title #00007332
Journal of Energy and Development
The publisher has advised that Volume 51 #1 & 2 will be published as a combined issue in November 2026.

Title #00007465
University of Pennsylvania Journal of Law and Social Change
The publisher has advised that Volume 28 will be complete in three issues.

Title #00001694
Canadian Journal of Women and the Law
The publisher has advised that Volume 36 #2 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.

Title #00002263
Columbia Journal of Transnational Law
The publisher has advised that Volume 64 #1 is expected to be published in April 2026.

Title #00004932
Food and Drug Law Journal
The publisher has advised that Volume 79 #3 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.

Title #00005179
George Mason Law Review
The publisher has advised that Volume 32 #4 is expected to be published in April 2026.

Title #00005192
Georgetown Journal of Legal Ethics
The publisher has advised that Volume 39 #1 is expected to be published in April 2026.

Title #00006287
Indiana Journal of Global Legal Studies
The publisher has advised that Volume 32 #2 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.

Title #00014202
Intellectual Property and Technology Law Journal
The publisher has advised that Volume 30 #1 is expected to be published in April 2026.

Title #00007216
Journal of Air Law and Commerce
The publisher has advised that Volume 91 #1 is expected to be published in April 2026.

Title #00009041
Louisiana Law Review
The publisher has advised that Volume 86 #3 is not yet published. An expected due date is not available currently. As additional information becomes available, we will advise you accordingly.

Title #00012057
Revue de droit de L’Universite de Sherbrooke
The publisher has advised that Volume 55 #1 is expected to be published in April 2026.

Title #00000798
AAA Yearbook on Arbitration and the Law
The publisher has advised that this title has ceased publication upon the completion of the 30th Edition. If William S. Hein & Co., Inc. has billed you in advance for any material, a credit will be issued shortly.

Title #00007391
Journal of Housing & Community Development
The publisher has advised that beginning with 2026, this has transitioned to an online only publication, available free of charge by emailing editorial@journalofhousing.org. If William S. Hein & Co., Inc. has billed you in advance for any material, a credit will be issued shortly.

Invoices Received from Publishers

It has been brought to our attention that publishers are sending renewal invoices/notices directly to our customers instead of to Hein. While some of the notices can be legitimate invoices, others may be solicitations. We ask that if you receive any invoices/renewal notices from publishers, please send them along to our Customer Service team for handling. These notices can be mailed, emailed, or faxed to us.

Customer Service Department
William S. Hein & Co., Inc.
2350 North Forest Road
Getzville, NY 14068
Fax: 716-883-8100
customerservice@wshein.com

Invoices/Statements Sent from William S. Hein & Co., Inc

Just a friendly reminder that we can send your monthly statement, continuation invoices, and subscription invoices via email. If you aren’t already receiving them via email and would like to sign up for this service, please provide the information below to customerservice@wshein.com:

Account #:
Customer Name:
Contact Name:
Contact E-Mail Address:
Contact Phone #:

Get in Touch

Customer Service Department 
William S. Hein & Co., Inc. 
2350 North Forest Road
Getzville, NY 14068

+1 716-882-2600 (outside North America)
800-828-7571 (within North America)
Fax: 716-883-8100

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