Accessibility and Accommodation
Accessibility Statement
William S. Hein & Co., Inc. is committed to ensuring that HeinOnline and related digital services are accessible to all users.
The HeinOnline product is designed and developed with accessibility in mind and is evaluated against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
Accessibility Needs
If you have difficulty accessing or using any element of our services, don’t hesitate to get in touch with us using the information below. We will work with you to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.
Links to Third-Party Content
In providing our services, we may link to third-party websites. We cannot control or correct accessibility issues on these external sites. If you encounter accessibility barriers on a third-party site, we encourage you to contact the provider directly.
Disability Accommodation for Print Products
We are happy to offer PDF-format books tailored to accommodate students with disabilities. Please email your request to marketing@wshein.com. Requests should come from a faculty or staff school email account and must include the book title and proof of purchase.
Feedback and Contact Information
- The nature of your accessibility problem
- The specific page or content you are trying to access
- The type of browser and any assistive technology (if applicable) you are using
- The approximate date and time you attempted to access the content
- Your contact information, including the best time and method to reach you.
Address: 2350 North Forest Road, Getzville, NY 14068