Our Customers Put It Best.
Got the time? Peruse our wall of HeinOnline customer love.
I love the resources that are available on HeinOnline, especially the Law Journal Library, U.S. Congressional Serial Set, and U.S. Congressional Documents. The databases are easy to use, and the LibGuides help answer questions that I or our users may have with searching and browsing. I love MyHein and the ability to bookmark articles for later reading. Awesome!
When people realize how easy it is to use HeinOnline, they want to use it more because they realize how powerful this resource really is. Hein has been around for like forever but it has been in maybe the last decade that people have finally realized its utility ... It's become the ultimate diamond in the rough that will help you achieve success, every time (in any situation).
Hein is a family company that is responsive to user needs. I love their customer service. When I send a request, I know it will be answered in a timely fashion with a personal touch. Thank You, Hein!
What makes acquisition of this database exciting is its depth and its application to so many different disciplines and areas of study. While HeinOnline is an excellent resource for researchers looking for articles on legal issues of any kind, the collections have applicability to anyone studying history, political science, public policy and administration, homeland security, criminal justice, international relations, or any topic which involves those subjects.
I love Hein because I feel like they actually know me and care about me as a customer.
Hein is one of my longtime favorite companies. Y'all have a great product and I've never (NEVER!) had a bad customer service experience with Hein. Everyone I've ever asked/talked to/whined at has been knowledgeable and kind. And this has been the case for over 20 years. I don't dread getting in touch with y'all, even if my question/situation is weird. Thank you from the bottom of my withered little heart.
You are my staple in training! I start talking about Hein to the 1Ls in their Legal Research Class and go all the way through to Alumni who have questions about the HeinOnline Fastcase integration.
Hein was a gem that I didn't truly understand until after law school (sadly). It's user-friendly and straight-forward. The company actually listens to law librarians (which I love) and makes meaningful changes when we request them.
I love being able to access the CFR, Federal Register, bar journals, and law journals in one place.
Great customer service!
Ease of use, great customer service, affordable content.
The other day a law professor informed me that HeinOnline is a “goldmine”–but I already knew that. Recently, I have used HeinOnline to help patrons find colonial-era laws about cross-dressing, an 1805 Louisiana Territory law, and early federal health and safety regulations. Some of these patrons had wasted time looking on Westlaw and Lexis, which simply don’t have what they needed.
PDFs of the journals! It allows specific pages to be cited via Bluebook.
HeinOnline is my go-to resource for legal periodical research. It's a treasure trove of historical codes, session laws, and even pre-statehood materials. It seems like there's something new every time I sign on! And best of all, new features are not offered as an additional subscription tier, but are just available to use when they are released. I don't know what I'd do without Hein.
I love the image-based PDF files - no one else does this for all its content!
I use Hein almost every day. I can't imagine functioning as a law librarian without the resources made available by Hein.
I think HOL offers tremendous value (price point) for the quality and quantity of available content. I also like that HOL provides personable customer service. You can call and talk to a human and get answers to your questions. Its people are at the core of its excellent service!
Easy to use, logically arranged, comprehensive.
Hein offers great research resources for the legal investigator. I appreciate the search improvements made to the interface.
They have been laser focused in providing a usable repository of legal literature. They have not been roped into the new "hot" technology of the minute and thus have been able to continue to add value by being excellent at what they do.
You guys make us look good, especially when someone asks for that one obscure article from the 1960s.
Today was the first day I used your database to assist a student. It was so easy to use and I located the case I needed. I am so happy.
For undergraduate and graduate students conducting interdisciplinary research involving legal information, HeinOnline offers authentic and more comprehensive information than what can be found in the open web. HeinOnline is easy to use and provides both keyword and citation searches in all collections as well as unique search tools for primary source collections, making it unique among competitors. HeinOnline also offers superb support and fantastic user and librarian tools.
Hein is a family company in so many ways! It's a loyal supporter of law librarians, and I love that Dick, Steve, Dan, and so many others at the booth know me personally. I've been working in libraries long enough to remember calling in journal claims to Loretta, so I appreciate a company that keeps its employees long-term and forges such strong relationships with customers, but also isn't afraid to innovate with a wonderful product like HeinOnline. Bravo, and here's to another 100 years at least! :)”
We love the HeinOnline interface as it's so much more intuitive than Lexis. Our stats are solid and I think the interface is professional and works well with discovery.
You guys preserve a ton of content that other publishers aren't willing or interested to preserve. PDFs of this material are invaluable to our work.
Curated deep content, organized well for easy browsing and searching. A go to for me as a reference librarian and a fabulous resource I can use with undergrads and non-law grad students.
... HeinOnline feels like a “one stop shop.” The collections are vast and broad in range (i.e. periodicals, case law, statutes, journal articles, presidential libraries, treaties, and so much more), it is incredibly easy to use, and the image quality of documents is “second to none,” there is even an option to archive documents for future use. I love the functionality of the website because it is clearly labeled and streamlined, which makes it very user friendly. This is a database that deserves to be on everyone’s radar!
I LOVE the Law Journal Library. It's such a great resource for my students, and I find they are able to easily run searches and find responsive material.
The people are friendly, knowledgeable. Easy to work with! Great customer service. Responsive ... need I say more because I can!
So grateful for HeinOnline, particularly in the COVID context, but really, always. Your Keyword Search Building & "More Like This" features are fantastic, and our students especially are always blown away when I demonstrate how to use them!
I love that HeinOnline works to preserve important historical legal resources. The availability of digital scans of original materials helps in teaching law students about the history and development of important legal research tools. I always use the state reports and statutes collections to help my students understand the development of U.S. state law over time.
Looking for an online legal database for research? HeinOnline is one of my go-to sources, and on more than one occasion has saved my bacon ... The database has multiple options available for emailing, printing and downloading pages and sections of a volume, all for free!
Easy user interface which offers niche electronic access to archived state session laws not found elsewhere.
Hein provides me with access to virtually every law review ever published. Since we don't have a law school, our library is limited, and Lexis only goes back to about 1980. Through Hein, I get access to all the law review articles I used to have to drive to UCLA to read.
It is reliable, well-indexed, and has just about everything.
LOVED seeing the "Women and the Law" database ... This incredible database is filled with really great articles/work that helps combine the WGST discipline with the study and practice of law.
I’ve been a user of HeinOnline products for nearly 20 years and find that the content is some of the most valuable I use in my legal research. It is one of the starting places which my librarians, researcher, and attorneys begin their research because of the wealth of information HeinOnline contains ... HeinOnline is one of the products we use that gives us a high return on our investment. In fact, I would say that HeinOnline gives us the most bang for the buck.
Love that you continue to digitize so much of the print research materials we rely on and give us a much better reading experience than OCR text.
We appreciate your support of librarians and the collegiality of your staff. You provide great content, at reasonable costs, you're responsive to suggestions, and are always adding new content. You've worked with librarians on special collections and AALL publications, even when they may not be the most lucrative projects to take on. Thanks for being fantastic partners!
Love the historical resources.
Good family run company that tries to respond quickly to customer needs.
Makes me look like a rock star when I can quickly pull an article someone is looking for.
I use it regularly for legal research - my go to for law reviews but also have answered many research questions with other resources.
Ethical publishing, customer focused and family owned.
Boy! We are loving HeinOnline!! This has to be the ultimate Gov Docs database. Thank you so much for setting up the trial for us!
It's such a great resource for materials that I can't find anywhere else! If I'm looking for older material - it's always the first place I check!
I love the selection of foreign and international journals and the Index to Foreign Legal Periodicals!
Students and faculty think I am magic when I find things for them.
Frankly, Hein's database is very user-friendly. If you can use Google (and who can’t?), you can use HeinOnline! Looking for a case, there’s a link for that! Looking for a periodical, there’s a link for that! Interested in International Law? Well, you guessed it, there’s a link for that, too! Hein designed their interface to suit any user, not just us sophisticated legal geniuses.
I love the quick and easy access to the Federal Register and Code of Federal Regulations, and all the law reviews!
Beyond their database, Hein as an organization is dedicated to education and information sharing. They have a newly launched Youtube channel with dozens of training and informational videos to ensure users get the most out of the experience. The HeinOnline blog is absolutely top-notch, with timely, accurate information not just about their services, but also about the world in which they work and live. Guides to help the public arm themselves against fake news, articles delving into the history of race relations in the United States and legislative biographies of famous historical figures are all covered with equal veracity and equity.
Librarian and patron friendly, this company responds to feedback and is constantly improving its interface.
HeinOnline was very user-friendly and had such a wide variety of sources. It felt like it was built by researchers for researchers. So many buttons made the citing, PDF’ing, and recording URLs a breeze